At cekap33, protecting your personal information is a priority we never take lightly. This Privacy Policy transparently explains how we collect, use, store, and safeguard your data as a valued member.
Six core principles that shape our approach to protecting every member's privacy.
All your personal information is stored on servers protected with high-level encryption. Access is granted only to authorised personnel.
Cekap33 does not sell or disclose your personal data to third parties for marketing purposes without your prior consent.
All data transmitted between your device and cekap33's servers is protected with 256-bit SSL encryption, ensuring no third party can intercept your information.
You have the right to access, correct, or request the deletion of your personal data at any time through the channels provided by cekap33.
You may opt out of marketing communications at any time by contacting our support team or through your account settings.
Our Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
Want to know about the platform's usage rules?
Terms & ConditionsCekap33 ("we", "Platform", or "cekap33") is an online gaming platform operator committed to protecting the privacy of all its users. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information you provide to us when using the cekap33 platform.
This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the overall agreement between you and cekap33. We regard the trust you place in us by sharing your personal information as a responsibility we take seriously.
If you have any questions about how we handle your data, our support team is available to assist via live chat 24 hours a day.
Cekap33 only collects information that is strictly necessary to provide you with the best service. The following are the categories of data we may collect:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications and important notifications |
| Financial Information | Bank account number, e-wallet, transaction records | Deposit and withdrawal processing, and fraud prevention |
| Usage Data | Game records, wagering history, login history | Account monitoring and service improvements |
| Technical Data | IP address, device type, web browser, cookies | Account security and platform analytics |
| Communications | Support chat records, emails sent to us | Complaint resolution and customer service improvement |
We do not collect sensitive data such as health information, political views, or religious beliefs unless you voluntarily share such information while interacting with our support team.
Every piece of information we collect is used for legitimate and specific purposes. cekap33 uses your personal data for the following:
Cekap33 does not sell, rent, or disclose your personal information to third parties for commercial purposes without your consent. However, there are specific situations where data sharing is necessary for legitimate operational purposes:
In all of the above situations, we ensure that only the minimum necessary data is shared, and all recipients are bound by confidentiality obligations equivalent to our own standards.
Cekap33 continuously invests in cybersecurity infrastructure to keep your data safe. The security measures we employ include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any data security breach affecting your information, we are committed to notifying you within the timeframe required by law.
Cekap33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality.
As a data subject, you have the following rights under Malaysia's PDPA and cekap33's privacy policy:
To exercise any of the above rights, contact the cekap33 support team via live chat or email at [email protected]. We will process your request within 30 business days.
Cekap33 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
Once the relevant retention period has expired, your data will be securely deleted or anonymised in accordance with established data deletion procedures.
The cekap33 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from children or underage individuals.
Should we discover that we have collected personal data from a minor without appropriate verification, we will take immediate steps to delete that information and close the account in question.
If you believe a child has provided us with personal information without appropriate consent, please contact us immediately so we can take the necessary action.
Cekap33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:
We encourage you to review this Privacy Policy periodically. Continued use of the platform after any amendments take effect constitutes your acceptance of those changes.
If you have any questions, concerns, or complaints regarding how we handle your personal data, we are here to help. You may contact our Data Protection Officer via:
We are committed to responding to all privacy-related enquiries within three (3) business days. For formal data protection complaints, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia.